Ecreation is worldwide market leader in the field of chatbots. This way of communication is mainly used to support sales, marketing and customer support centers. A chatbot is a virtual buddy that can be added to an instant messaging client, such as Windows Live Messenger. The "bot" can also be integrated on a website. The initial perception of a user is that he or she is speaking to a real person. In reality they communicate with a large database of pre-set answers, real-time feeds and links.
This database can be seen as the Artificial Intelligence (AI) of the chatbot. Our unique and user-friendly Knowledge Management System allows you, as our customer, to manage the knowledge of the chatbot yourself, without the need for technical knowledge.
A chatbot offers a dialogue with your customers. Our technology ensures that your company or brand is easily adopted into the circle of friends of the user. This provides a direct and personal approach which makes communication through a chatbot much more effective than by other methods. This is proven by extremely high click through rates, high quality leads and gathering more information about the users than conventional websites can offer.
Our years of experience in the field of handling automated chats offers our clients an advantage in developing a chatbot. This manifests itself especially in the support offered when defining the objectives and contents of the chatbot. We help integrate and link existing data. Our professional editors will help our customers shape the chatbot's character before and after launch.
Want to know more? Call us at +31 348 456 080
Our presentation:
Our chatbots run on:
Unique Selling Points
Personal, it's like chatting with a friend or family member
Updateable, additional information can be added in realtime
Effective, for sales, support and is an excellent representative for your company
Ease of access, no registration or installation needed
Available 24/7, a chatbot never sleeps
No limitations, simultaneously unlimited number of users and conversations
Narrowcasting, target a group of users on demographic specifications
Profiling, obtain detailed information of your users
Navigation by Conversation, the chatbot navigates/shows information based on the converation
Just launched:
Client: 9292OV
Launched: April 14, 2010
Mijntje is a chatbot developed for Dutch journey planner 9292OV. She can help users by planning their journey, whenever they...
Client: Microsoft
Launched: June 23, 2010
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Features of our chatbots:
Character creation
We create personalities for our chatbots
Dynamic Display Picture
Animated graphical avatars for your chatbots
KMS
The Knowledge Management System, heart and the brain of each chatbot
Web services
Features that take data from external sources
Editing service
We can help edit the knowledge of your chatbot
Live chat
Possibility to take over the chat with end users
Custom functions
We create exactly what you want your chatbot to do
Live Alerts
Let the chatbot send out notifications
Activity Window
Website inside Live Messenger that interacts with the chatbot
Multiplayer game
Let Instant Messenger users play a game together
Ecreation concept
Chatbot based and built upon our own idea
Need help planning your trip? Mijntje provides you with the right itinerary!
Mijntje is a chatbot developed for Dutch journey planner 9292OV. She can help users by planning their journey, whenever they want to travel from point A to point B. Users can request travel information by sending a message to Mijntje through... more
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