Media

Virtual Assistant Vendor Landscape

Date: January 17, 2011

Source: Gartner

Gartner has published a research that summarizes the most active vendors in the virtual assistant marketplace. This research informs about the efficiency gains and positive impact on customer relationships.The analysis shows that Ecreation offers chatbots with a strong social dialogue, ability to recognize the intention of the user, real-time statistics and possible deployment for marketing, sales and self-service.

 

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Emerce

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